Troubleshooting
Fixes for playback, downloads and account access.
By Evan1 author4 articles
- Content will not playIf a session does not play, try these steps: 1. Check your internet connection, or play a downloaded session offline....
- My download is not workingIf a download will not complete: 1. Confirm you have a stable internet connection and enough free storage. 2. Try the...
- How do I recover access to my account?Because Ombient is passwordless, you regain access by signing in with the same method you used before — Apple Sign-in...
- How do I contact Ombient support?You can reach Ombient support from the Contact Us section in your Profile, which opens the in-app chat. Describe your...
