How do I clear the cache?
You can clear the app cache from your Profile settings to free up space on your device.
Clearing the cache does not remove your account or your saved progress.
How to do it
Open Ombient and go to your Profile.
Open the settings section.
Find the option to clear the cache and confirm it.
The app frees the space and keeps working as before.
What the cache is, and what you lose
The cache holds temporary files that Ombient keeps so content opens faster.
Clearing it frees storage on your device. Your account, your plan and your progress stay untouched, because they are not stored in the cache.
Sessions you downloaded for offline listening may need to be downloaded again, since the files themselves are what took up the space.
When it is worth doing
Your device is short on storage and Ombient is taking up a lot of it.
Content is behaving oddly, for example a session will not open even though your connection is fine.
You want a clean start after a lot of downloading.
If clearing the cache did not help with what you were trying to fix, contact us from Contact Us in your Profile or email [email protected].