How do I delete my account?
You can delete your account from your Profile settings.
Deleting your account removes your account data. If you also have a paid subscription, cancel it where you bought it so it does not renew.
Before you delete
Two things are worth checking first, because deletion does not handle them for you:
A paid subscription is not cancelled by deleting the account. It lives with the App Store, Google Play or the website, depending on where you bought it, and has to be cancelled there.
Your progress and favourites are part of your account data, so they go away with it.
If you only want to stop the payments and keep your account, cancel the subscription and leave the account alone.
How to delete the account
Open Ombient and go to your Profile.
Open the settings section.
Find the option to delete your account and confirm it.
If you sign up again later, you start as a new user, without the previous plan and progress.
Deleting the app is not the same thing
Removing Ombient from your phone does not delete your account and does not stop a subscription.
The account keeps existing and the subscription keeps renewing until it is cancelled in the store or on the website.
If you have questions about your data before deciding, see the Privacy Policy in the app, or write to us from Contact Us in your Profile or at [email protected].